 Fluent in Arabic and English language is Mandatory  At least 2 years of proven experience in a customer-facing role, such as onboarding, customer service, or account management.  At least 1 year of experience using SaaS based products  Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical audiences.  Strong interpersonal skills and the ability to build rapport and establish trust with customers.  Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.  Problem-solving and critical-thinking abilities to address customer inquiries and troubleshoot issues.  Proficiency in using Enterprise Resource Planning (ERP) and POS Software is a plus. Note: This opening is only for Arabic speakers.